Get in touch via contact details below to ask about our dog and cat boarding service.
What pet boarding service level is offered?
We provide a basic, mid-level dog and cat boarding service focused on comfort, cleanliness, and attentive care. Your pet will always have access to fresh, clean water. They will be fed according to your instructions, and we are happy to administer any required medication as per your provided special needs guidelines. Clean bedding and linen will be supplied to ensure your pet’s comfort throughout their stay.
How will boarding impact my pet?
Boarding can affect pets in several ways, and the impact depends on the pet’s personality, health, and past experience. While some animals adjust well to boarding, others may experience stress, anxiety, and even physical health issues. This can present itself as weight-loss (despite continuing their usual food regimen), or depression-like behaviour.
Before deciding to board, please seek advice on how to prepare your pet for boarding, by discussing with your trusted veterinarian.
Will my pet have opportunity for outdoor time and enrichment?
Dogs will have access to secure, fenced outdoor play areas outside their kennels throughout the day. Weather permitting, outdoor sessions will be offered in both the morning and afternoon. These sessions will include play and enrichment activities to keep dogs active, stimulated, and happy.
Each cat enclosure features a secure outdoor “balcony” space. Cats are free to come and go between their indoor area and this outdoor balcony as they please, allowing them to enjoy fresh air, sunshine, and natural sights while staying completely safe.
Is the boarding facility shaded, air conditioned or heated?
Our indoor boarding facility is fully covered, providing both shade and shelter. It is open via mesh panels, allowing airflow but also meaning it may be affected by wind, heat, and cooler weather. To support your pet’s comfort, we have basic air conditioning and ceiling fans that are used as needed. The facility is secure at all times, and we provide attentive care for your pet in any weather conditions.
Will my dog be socialised while boarding?
While we do not generally socialise pets directly with other animals during their stay, they will still be able to see, hear, and smell other boarding pets from their securely fenced kennels, enclosures, and yards. All kennels and cat cages are single-occupant, unless boarding two pets from the same family.
Will you bath or groom my pet?
Your pet should arrive for its stay clean. We do not offer grooming services, though we may bathe your pet if required. For full grooming needs, please contact local pet groomers or veterinary clinics before their stay.
Will you provide regular updates during their stay?
Our priority is your pet’s comfort, care, and routine. For this reason, we do not provide regular updates as standard. However, you are always welcome to call or email us for an update during your pet’s stay. Occasionally, our team may capture a candid photo of your pet during their time with us, which we will be happy to share when possible.